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Covid19 protection comcept

This is how we protect you and ourselves...

After all, the focus is on the health of our guests as well as our staff.

With care in all areas and strict hygiene, we live up to our shared responsibility for the containment of the coronavirus.

Our hygiene concept is continuously updated according to the new regulations.

Current information on the Covid-19 pandemic can be found here.

The obligatory entry form for incoming guests from abroad can be found here..

We have developed and implemented the following measures for you:

 

in general

Masks are compulsory in all public areas

Provision of disinfectant/columns at the main entrance, the restaurant and in the wellness area.

Your room keys/room cards are disinfected before each handover.

 Contact surfaces such as pens, staircases, door handles and other frequently touched surfaces are thoroughly disinfected several times a day.

Your room will be thoroughly disinfected before your arrival.

Our staff have received extensive training on the topics of prevention and hygiene.

Restaurant & Bar

Masks are compulsory for persons aged 12 and over when moving from A to B in the building, i.e. also when serving yourself at the buffet.

Consumption is only permitted in a seated position. Masks are not compulsory at the table

Only house guests are allowed in the restaurant & bar until further notice.

The bar and restaurant must close at 11pm.

A maximum of 4 people are allowed at a table, excluding families with children from the same household.

We place you at the table for each meal, i.e. you do not have a free choice of table. Please understand that we cannot accept table requests.

The tables and chairs are always disinfected for new guests and the tablecloths are changed accordingly.

The menu is available as a QR code.

Wellness and SPA

Our wellness area with saunas and steam bath is open.

The number of people in the pools & saunas is limited so that the distance can be maintained.

Please change in your room so that the distance of 1.5 metres can be maintained.

Our relaxation loungers are sufficiently spaced apart.

No masks are required on relaxation loungers, in the pool and in the saunas.

Protective masks must also be worn during treatments.